Paul Fu

Senior Design Director of Alibaba International User Experience & Design

Natural human-computer interaction is the driver of the experience economy in the age of AI. From a numeric perspective, there are about 170 million users in China can use keyboard interaction, while 700 million users can interact with the mobile touchscreen. So the implementation of natural interaction, including voice, will potentially benefit 1.4 billion users. Through five sense digitization, natural interaction is realized by leveraging human natural interaction capabilities and AI technology. We will introduce the redefinition of natural human-computer interaction concept. Related new technology, application, and business use cases will also be discussed.